It’s not often that we write an article where the pricing of our service is the central theme. This article is essentially about the positive impact our pricing methodology has on our customers.

In a recent interview with Antony Adshead from Computer Weekly, the Head of IT at one of our newest customers, Imanova, had a lot to say about the costs of our Arkivum/100 service when compared to other, similar services he evaluated before buying ours. In the interview, John Waters from Imanova said that “Building this kind of system in-house would be too much trouble and cost. What we have is cheaper than [Microsoft] Azure and more expensive than [Amazon] Glacier and [Google] Nearline, although the cost of these long-term services increases the more you do with data, with Ryanair-style pricing for each action. Arkivum is one price. You can even pay up-front for the 25-year period.”

What John is talking about, and what he likes about our pricing model, is that the cost of our service is managed, transparent and predictable.

What does this actually mean though?

Flexible

Our archive storage service is priced per terabyte (TB) per year. This is a pretty simple formula and one that means that the cost of the service is transparent and predictable up front when considering our service against the competition. Once you know how much storage you want to provision, and over what term you want it, your storage costs are known. You can then manage those costs anyway you want – you can use a capex model to pay up front, or if it suits you better, you can use an opex model to pay incrementally. Or, of course, a combination of the two models. I forgot to say that our pricing model is also flexible. And should things change (which happens to most of our users), then you can buy more archive storage just when you need it, and not a moment before, and it’ll be live within hours…

Arkivum is one price. You can even pay up-front for the 25-year period.

Eliminate local costs

Another aspect of the predictability and transparency of our pricing is that there are no extra charges for accessing (using) your data – there are no costs associated with checking or retrieving your data from our service. Yes, there’s a fair-use policy that we’ll work with you on if you find you need to frequently access large amounts of the data you’ve archived, but in general, there are no data access costs.

It’s also worth pointing out that being a managed service, Arkivum/100 eliminates local costs associated with running and maintaining a local storage capability. As John says in the quote above, “Building this kind of system in-house would be too much trouble and cost.” The fact that Imanova are using a managed Arkivum service means that their precious IT resources can be focused on value-add projects. It also means that John doesn’t have to worry about over- or under-provisioning data storage (the Arkivum service scales as Imanova’s needs increase); or finding staff to manage it; or budget for rackspace, electricity, or server hardware upgrades; whether his data will have integrity and be trustworthy when he wants to use it again in the future; compliance with the ISO 27001 data security standard; or £5m indemnity insurance against data loss.

Building this kind of system in-house would be too much trouble and cost

All of these worries have been taken away because Arkivum’s managed service pricing is simple, transparent and predictable.